Afterpay

Frequently Asked Questions

What is Afterpay?

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.


How do I use Afterpay?

Just shop Islandtimewellness.com and check out as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, log in to your Afterpay account. Then complete your order – it’s that easy!


Where can I use Afterpay?

Afterpay can only be used on purchases made on our Islandtimewellness.com website. Afterpay cannot be used as a form of payment for purchases at any of our  other retail marketplaces. 


Can I use Afterpay if I’m an international customer?

Afterpay is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an Afterpay account.


How does the Afterpay payment schedule work?

All Afterpay customers are required to make their first payment at the time of purchase. The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.


What if I can’t pay an Afterpay installment?

You must be over 18, a resident of the U.S. and meet additional eligibility criteria to qualify. Late fees apply. Estimated payment amounts shown on product pages exclude taxes and shipping charges, which are added at checkout. Click here for complete terms.


When will my items be delivered if I use Afterpay?

Afterpay orders are delivered within our standard shipping timeframes like any order from Islandtimewellness.com.

How do I return or exchange an item purchased with Afterpay?

Island Time Wellness does not offer returns. In the particular case that you are approved to return your order by our customer service team, Afterpay returns follow our standard return process. Please note, item(s) must be returned in new and unopened condition. Also, refunds for Afterpay will be refunded from Island Time Wellness to Afterpay. We cannot provide an exchange. As soon as the refund is processed it will drop into your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.


Where can I find out more about Afterpay?

Go to help.afterpay.com.

* If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. See Purchase Payment Agreement for complete terms.